Why are letterpress prints more expensive than other prints?
Letterpress printing is a very time and labor intensive process that involves setting up and inking the press manually, registering the plates or type, printing each color one pass at a time and then cleaning everything up (which requires some serious elbow grease). This doesn't include the time and expense it takes to construct each print. The time it takes to draw nearly every detail of our prints and cards by hand, editing that image in Adobe, and turn it into a custom made relief plate is significant.
Would these prints make good gifts?
Yes!
Many QLP customers have purchased our prints as first anniversary gifts since paper is the traditional category for that first anniversary. Our maps can make excellent gifts for people who cherish a special place and our since our cards are small batch and letterpress printed with original designs they in themselves can be a nice little gift to give someone.
What is the letterpress process?
Every letterpress artist has their own process but as for me I create all the QLP art firstly by making a drawing. I then convert that drawing into a photopolymer plate, which is a relief plate (like a woodcut or linocut block). The photopolymer plates I use are metal backed and placed on a large magnet that sits on the bed of the press. After inking up the press I am able to run paper through the machine and over this plate. For each print every color has to have its own plate and have a separate pass through the press.
Can I have a custom map or print made?
We are a very small company (just husband and wife) and the products we present to you here are truly handmade, and handmade inherently takes some time. Since we have many designs that we are trying to complete we unfortunately don't have time to get to requests for one custom print. If you would really like to commission a custom design we have a minimum custom set up fee of $500, and we'd be happy to speak to you further about the details.
Do you offer custom sizes and colors?
The size and orientation of our prints is fixed however for a small fee we can print in custom colors. We've had many customers ask if we can match ink colors for maps (so that they may buy multiple maps that will all match) and so we try to accommodate these requests. Just email us your request and we will let you know the fee and the timeline for completion.
Do you offer digital downloads for reproduction?
Yes we do offer some of our prints as digital downloads. Contact us to learn more.
info@quaillanepress.com
Do you ship internationally?
We ship abroad and all international orders are shipped using "First Class International USPS mail" that only provides tracking up until it leaves the US border. Tracking is only available outside of the US in a few countries, including Great Britain and Canada. WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN INTERNATIONAL ORDERS. We will verify shipment and provide shipping confirmation here in the states only. That said we have experienced very few instances of international orders going missing.
Do you offer wholesale?
Yes, please see our Wholesale page.
What is your Return Policy?
Refunds will be issued within one week of receipt of merchandise on damaged goods only. Refunds returned via original form of payment.
What if my print doesn't arrive but the tracking says it did?
Sometimes packages get misdelivered or stolen and we understand that. If your package has not arrived we ask that you give it a few days to see if it may show up. More often than not people bring misdelivered packages to their intended destinations. If your order still doesn't arrive contact us: info@quaillanepress.com
What are your shop policies for orders not received?
US ORDERS NEVER RECEIVED or UN-DELIVERABLE DUE TO SHIPPING ADDRESS PROVIDED ON OUR WEBSITE: Refunds or replacements will *not* be issued for merchandise that has been marked "delivered" to your requested address according to the USPS tracking number, but you never received it. We are not responsible for your mail after delivery, and will not provide a replacement at our expense or a refund for your missing goods. You can request a signature confirmation at delivery in the US for an additional $3.00 USD. Also, partial refunds (i.e. minus original shipping) are issued when an order is returned to us because a delivery attempt was made and a notice was left, but the buyer did not pick up the package or arrange a re-delivery for whatever reason, or an incorrect address was provided by the buyer.
INTERNATIONAL ORDERS NEVER RECEIVED: Unless you purchase the more costly international priority mail all international orders are shipped using "First Class International USPS mail" that only provides tracking up until it leaves the US border. Tracking is only available outside of the US in a few countries, including Great Britain and Canada. WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN INTERNATIONAL ORDERS. We will verify shipment and provide shipping confirmation here in the states only. That said we have experienced very few instances of international orders going missing.